Privacy Policy

We will never give, lease, or sell your personal information.

When you make a purchase, we collect your name, contact information, credit card information, as well as information about your current purchase and we keep information on your purchase history, but not your billing information. This information is used by us and/or our agents: to support your interaction with our site, to deliver your purchases and to contact you again about other services and products we offer. We DO NOT share your name or contact information (including e-mail, telephone and physical address) with other companies.Cook With Herb will not contact you except in a customer service capacity as a result of information you provid via this site.

For Web site visitors who do not make purchases or otherwise identify themselves… If you do not sign on to our Web site, our Web server does not have access to personally identifiable information about you. It does not know your e-mail address unless you volunteer it. Cook With Herb will not contact you except in a customer service capacity as a result of information you provide via this site.
 

While we use all reasonable efforts to safeguard the confidentiality of your information, Cook With Herb will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. Cook With Herb also reserves the right to change or update this policy, or any other policy or practice, at anytime, with reasonable notice to users of its Web site. Any changes or updates will be effective immediately upon posting to the Cook With Herb web site.
 
Cook With Herb reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Cook With Herb Web site users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.


Delivery Policy

All orders will be shipped with-in 5 to 10 business days upon receipt of order.  Delays due to product availability will be communicated at the time of order. Orders will ship via US Postal Service Priority Mail, UPS, or Fed Ex. Normal delivery is 3 - 5 days from date of shipping. Special shipping requests can be accommodated if mentioned at the time the order is placed. Shipping cost are calculated into the total sale based on the published rates. 

 
Return Policy

If you are not totally satisfied with your purchase, please let us know by emailing us at cookwithherb@gmail.com. Any unopened and re-sellable packages may be returned within 30 days of receipt for a full refund (less a 5% restocking fee and less shipping/handling).   Should you encounter any product fromCook With Herb that fails to perform according to specifications, contact us via email at cookwithherb@gmail.com immediately.  If found to be defective in either material or workmanship, we will gladly credit your account or replace the product at no charge.  In order to better maintain our standard of quality, we reserve the right to inspect any defective product.  We are committed to your satisfaction.
 

Our Business Partners

Any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private. In no instance are these business affiliates allowed to use your personal information for any other purpose. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.

 
Security

All internet transactions with our fulfillment provider are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.
 To help ensure others will not have access to your credit card information while on our Web site, we urge you to sign off your account and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place.

 
Limited Liability

By using or accessing this Web site you signify your acknowledgment and assent to the Privacy Policy set forth. If you do not agree to this policy, please do not use this Web site. Cook With Herb may revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms. Please check these terms of use periodically for changes.